1. Collection of Personal Information
When you interact with the Site, we collect information necessary to process your purchases of smart home and automatic devices and ensure efficient delivery and support.
| Type of Information Collected | Purpose of Collection | Source of Collection | Disclosure for a Business Purpose |
| Order Information | To fulfill your order (processing payments, arranging shipping, providing invoices/order confirmations for devices). | Collected directly from you. | Shared with our payment processor, shipping partners, and fulfillment companies in Pakistan. |
| Contact Information | Providing customer support, communicating about orders, and marketing (with consent). | Collected directly from you (Name, Shipping Address, Email, Phone Number). | Shared with customer service platforms and email marketing providers (if applicable). |
| Device Information (Site Interaction) | To load the Site accurately, ensure security, and perform analytics on Site usage to optimize your shopping experience. | Collected automatically using cookies, log files, web beacons, and tags. | Shared with analytics partners (e.g., Google Analytics). |
Note on Device Data Collection
Autohome Device only collects the data described above for e-commerce transactions. We do not directly collect data from the smart devices you purchase (e.g., device usage logs, sensor readings, or internal camera feeds). Any data collected by the physical smart device itself is governed by the privacy policy of the device’s manufacturer and accompanying app.
2. Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
3. Sharing Personal Information
We share your Personal Information with third parties only to the extent necessary to operate our business and fulfill our contracts with you.
- Service Providers: We use third parties to securely process payments (e.g., Cash on Delivery handlers, Bank Transfer/Credit Card Processors).
- Shipping & Fulfillment: We share your Name, Address, and Phone Number with local courier companies in Pakistan to facilitate delivery of your devices.
- Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Use of Cookies
We use cookies to enhance your browsing experience, store cart information, and provide personalized product recommendations.
- You can set your browser to refuse cookies. However, please note that blocking cookies may affect your user experience and prevent you from completing a purchase on our Site.
5. Your Rights
If you are a resident of Pakistan, you have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise this right, please contact us through the contact information below.
6. Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
7. Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The current version will always be posted on this page.